Dear Valued Customers and Community Members,
We wanted to check in and see how you’re doing and also wanted to offer our assistance if there’s anything that you or your family need right now! The coronavirus outbreak has impacted us all in different ways. At times, it can feel frightening and overwhelming. But be reminded that we are all in this together!! And although we may be “social distancing” right now, we truly feel this crisis has brought our community closer than ever.Please give us a call at 978-664-3700 if there’s anything you need, if you have concerns about your home value or paying your mortgage, or even if you just need a distraction and want to chat.
Take care, and We hope to hear from you soon.
Geri, Steph, Barbara, Bill, Mary, MaryAnn, John, Leah, Cody and Brenda
Homeowner Mortgage Assistance Info
As of Wednesday, March 25th, The Division of Banks on behalf of Governor Baker called for all regulated financial institutions to follow new guidelines to accommodate borrowers who are affected by COVID-19 and cannot make timely payments. These actions include: 60-day postponement of foreclosures; 60-or-more day grace period for late mortgage payments that includes waiving late fees, online payment fees, and reporting to credit agencies; Offering borrowers an additional 60-day grace period to complete trial loan modifications; ; Ensuring the consistent availability of account management and customer service capabilities for borrowers, even if the mortgage servicer closes its office; and Providing proactive outreach to borrowers explaining what assistance they offer. Please check with your own bank or mortgage provider to understand their specific rules.
